Communications Intern

Location: Houston, TX

Department: Communications

Type: Full Time

Min. Experience: Student (College)

ORGANIZATION OVERVIEW

Families Empowered is a nonprofit organization founded to support the escalating number of families searching for a great school for their child. Our vision is that one day all families will have the ability to choose a high quality school, so that all students achieve their full potential. Our mission is to empower families to engage in a marketplace of schools.  We are an impact-driven organization focused on the concept that student outcomes will improve when families choose the school that is right for them and serve as their child’s advocate. 

 

ROLE OVERVIEW

A great opportunity for a highly motivated self-starter, the Communications Intern is a paid, full-time summer position responsible for outreach to waitlisted families who live in the Houston, Austin, San Antonio, and DFW metro areas. No previous communications or call center experience necessary, just a desire to work hard and learn! Interns must be currently enrolled in a baccalaureate program.

May 14th - Aug 17th, 2018

 

PRIMARY RESPONSIBILITIES

Person-to-Person General & Open Seat Calling Campaign

  • Calls charter school waitlisted parents.
  • Works with intern communications team to reach calling campaign goals, recognize team support opportunities and appropriate solutions.

Data Entry for Internal and External Marketing Use

  • Enters family information in Families Empowered’s database after each call.

ADDITIONAL RESPONSIBILITIES (subject to performance and goal achievement):

  • Communications and Marketing Support

 

FUNCTIONAL SKILLS REQUIRED

  • Currently enrolled in an institution of higher education.
  • An alumnus of one of the following school networks: Austin Achieve Public Schools; Carpe Diem Innovative School - Westwood (San Antonio); Great Hearts Texas; Harmony Public Schools - Austin, Houston, or San Antonio; IDEA Public Schools - Austin or San Antonio; KIPP Austin, DFW, Houston, or San Antonio Public Schools; Wayside Schools; YES Prep Public Schools
  • Extremely organized, detail-oriented.
  • Ability to communicate with parents in Spanish (verbally and in writing).
  • Highly relational: strong communication skills with a focus on speaking to diverse audiences.
  • Some degree of fluency in school choice issues and a desire to support low and middle-income families on charter school waitlists; experience attending or working at a charter school setting.
  • Minimum competence in computer software, such as Microsoft Office.
  • Knowledge of social media platforms (Facebook, Twitter, etc.) preferred.

 

CHARACTER SKILLS REQUIRED

  • Impeccable integrity, honesty, and punctuality.
  • Flexibility in roles, responsibilities and procedures.
  • Ability to work within a team to accomplish project goals.
  • Intolerance for mediocrity, strives for excellence in all aspects of work.
  • Ability to have fun and keep a positive attitude in performing repetitious tasks.
  • Self-starter who takes initiative, is able to work independently and has willingness to take on any task.
  • Passion for the Families Empowered mission.
  • Understanding of and agreement with Families Empowered’s core values: Results Matter, Customer Service, Respect, and Sense of Possibility.

 

WORKING CONDITIONS

Work is primarily performed in an office environment in Houston, TX.
Full time (40 hours a week) paid opportunity. 

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